Cancelation Policy

Any payments made to Platform in respect of Services are subject to the payment terms of Company as will be notified to User once the User initiates the process to become a Subscribed User. The current existing payment schedule available to Subscribed Users are mentioned on the Platform.

The Fee including GST and any delivery charges payable in relation to delivery of Services, as applicable, will be shown prior to completion of the payment transaction.

In the unlikely event that, due to a technical error, the amount of the Fee displayed on the Platform is incorrect, Company will notify User as soon as it reasonably can. If the correct amount of the Fee is higher than the amount displayed on the Platform, Super-30 will contact User through your registered e-mail address and/or phone number to notify regarding the correct Fee. To avail all Services for the duration of Subscription, User may be required to remit any additional fees such that the correct Fee is paid by the User.

Super-30 hereby notifies the User that it uses third party payment gateway service providers to process payment made by User towards the Service subscription. It is hereby clarified that Super-30 will not be responsible for any payment failures or errors occurring due to technical issues at the bank’s end or issues arising from the third party payment gateway and all such issues should be resolved directly between User and the banking or payment gateway partner concerned. The details of third party payment service providers shall be notified to the User in the payment terms. The provision of offering the Services is contingent upon Super-30 having received cleared funds from User in respect of the Fee for the relevant Service subscription. Without prejudice to Super-30 rights and remedies under these Terms of Use, if any sum payable is not paid on or before the due date, Super-30 reserves the right, forthwith and at Super-30 sole discretion, to suspend User access to the Services and refuse entry to the subscription plan that the User intended to avail as part of the subscription to the Platform.